Repair Service

We will undertake any electrical repair work on any model railway parts. DC or DCC, locomotive, decoder, controller or just a faulty light or sticking point motor we’ll tackle any job large or small! As each repair is unique we are unable to offer a quotation without first seeing the item. However we are more than happy to discuss with you the options by email or telephone.

All our repairs are guaranteed for 6 months, and will be repaired free of charge if the same faults re-occurs during this time. And if we can’t fix it, we’ll send it back to you with no further charge!

Repairs are usually carried out within 1-2 weeks depending on the availability of spare parts, and we will keep you informed every step of the way. Using this booking service you can send as many items in for repair at the same time with just a single charge. Just complete a form for each item.

Prefer to book your repair by telephone? No problem! Simply give us a call on 0345 065 4472 and we will provide you with all the details.

Please note we are unable to repair N or 0 gauge rolling stock at this time.

Step 1

Book the repair service on our website. Our system will send you an email with details of how to post your item(s) to us.

Step 2

Once we receive your item(s) we will investigate the fault and contact you with a quotation for the repair costs.

If you chose not to accept our quotation, or we are unable to repair your item, then we will return it to you for our usual postage charge.

Step 3

Once approved, we will carry out the necessary repairs.

Step 4

We will fully test your items to ensure they are working.

Step 5

We return your items for you to enjoy on your layout, safe in the knowledge that all our repairs carry a 6 month guarantee.

Book your repair

Model railway electrical repair service

Model railway electrical repair service

Regular price£0.00